At a Glance:
What are Refurbished Appliances?
What are Scratch and Dent Appliances?
Benefits of Buying Open-Box, Refurbished, Scratch and Dent Appliances
What to Consider with Open-Box, Refurbished, Scratch and Dent Appliances
When shopping for home appliances online or in a store, all you look out for is the one with the best deal, and some of the best deals could present as refurbished, open-box, or scratch and dent appliances. These appliances are often mistaken for the same thing — many use these terms interchangeably. It's common to see retailers selling them in the same section of their online or physical store. However, they are not the same.
Their differences are essential to landing the best deal. Many shoppers looking for ways to save money on their next appliance shopping journey often look for "open box" or "scratch and dent" tags. What do these tags mean? What are the differences between them? Does it mean they're defective, used, or cheap? What are the benefits of purchasing them, and what things to consider before buying? Read on to learn more and get answers to your questions.
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Scratch and DentWhat are Open-Box Appliances?
Open-box means the box an appliance comes in has been opened or unpackaged and is no longer "brand new." An open-box appliance is a product returned by a customer after opening it, and it's displayed for sale again by the manufacturer or retailer. There are various reasons customers may return open-box products, but they don't have to be faulty or broken in any way.
Manufacturers or retailers ensure they're in good condition before displaying them for sale again. Purchasing open-box appliances are an excellent opportunity to buy a like-new appliance at a discount. Due to minor factors, they can only be sold at a partial retail price. So, if you want to save money on your next appliance purchase, search for "open box appliances for sale near me" or stop by John's Appliance and Bedding for the most reasonable prices.
Appliances are tagged as open-box for several reasons, and some of these include the following:
- When appliances arrive at the store with minor cosmetic defects, such as dings or scratches
- If a customer returns a product because it's the wrong color or size
- Used as a floor display or showroom model by the store
- Minor damage during shipment
What are Refurbished Appliances?
Refurbished appliances are previously owned items repaired to full working condition. The appliance may have been used as a floor model, used regularly, or pre-owned. They may also be returned as faulty items back to the manufacturer. These appliances are thoroughly tested, inspected, repaired, cleaned, repackaged, and later sold as "refurbished" by reputable sellers or manufacturers.
Refurbishing may involve rebuilding or replacing defective or damaged parts, making them work and look like a new appliance. Typically, refurbished appliances are heavily discounted from the original retail price due to signs of wear and tear — they do not always function "as good as new." Types of refurbished products include:
- Factory/Manufacturer-Refurbished: These products have been returned to the appliance's original manufacturer to be cleaned, repaired, and inspected by the company without a third-party seller. These items are also called "certified refurbished" and are usually returned while still under warranty. They are tested and certified to be free of defects before returning to the market.
- Seller-Refurbished: This means a product has been refurbished by someone other than the original manufacturer, like any third-party individuals, sellers, or refurbishment companies. They may also offer appliance repair services if any of your home appliances start malfunctioning or can be an answer to your search for 'refurbished appliances near me.'
What are Scratch and Dent Appliances?
Scratch and dent appliances refer to products with few bumps or scratches due to warehouse damage or shipping. These appliances are labeled as such due to cosmetic issues, but the appliance itself still functions properly. The damaged part is usually on the product's surface, back, or sides that won't be noticed once installed in your home.
You can purchase these appliances for a discounted price since they're considered damaged (a great way to invest in high-quality appliances). Sometimes, it doesn't have to be the actual product that's damaged. It may be the external packaging. They are usually fresh off the assembly line, unused, and function as they were designed.
Choosing to shop for "scratch and dent appliances near me" can get you a dishwasher, fridge, range, or stove in excellent condition for a used appliance price. Depending on the item, you might get as high as 40 to 60 percent off its retail price. Rather than returning the product for a quick fix, retailers often save more money by selling at a heavily discounted price.
Benefits of Buying Open-Box, Refurbished, Scratch and Dent Appliances
Now that you understand the differences between these appliances, whenever you visit an appliance store and come across them, you should check them out. You may find your best deal. Buying these discounted appliances can offer you some benefits, and some of these advantages include:
✅ It's a great way to purchase the high-end appliance of your dreams at a lower price.
✅ You may be able to leave the store spending less than you planned, leading to significant savings.
✅ These appliances often come with already purchased warranty programs beneficial for an easy fix of issues even after purchase.
✅ They help preserve the environment by reducing the demand for manufacturing and decreasing waste in landfills.
✅ You get to enjoy a variety of options to choose from.
✅ They're a great choice for replacing a damaged or older appliance.
Which is My Best Option?
Open-box, refurbished, and scratch and dent appliances have slight differences but have a fantastic bargain in common. Whichever you choose, you get to save more money. But we believe scratch and dent would be the best if you want a new appliance with a low budget and without worries about repairs. You save money, and the store doesn't have to return the model to the manufacturer. A win-win for everyone! However, if you don't mind something repaired or used, you can go for refurbished.
What to Consider with Open-Box, Refurbished, Scratch and Dent Appliances
While purchasing open-box, refurbished, or scratch and dent appliances offer you a fantastic deal, there are things you should consider before purchasing them. Below are some of the essential things to know before buying:
- Decide on what you need: Before shopping, ensure you know what you want. If you don't, you might purchase a product that doesn't fit your home or needs.
- Examine the item carefully: If an appliance catches your eye, check for noticeable blemishes or signs of wear and tear to decide if you're comfortable with it in your home. Also, ask questions for clarity.
- Select only clean appliances and avoid dirty ones: A dirty item may indicate poor maintenance or a floor model used for a very long time.
- Warranty details: Confirm if the appliance has a manufacturer's warranty or an extended warranty from the retailer if there's damage to any internal component after purchase.
- Ask questions about the Return Policy, as some sales may be final.
- Confirm functionality and operation: Before purchasing, check for any missing accessories or parts and test the appliance in the store. A member of the staff in the retail store can help you out.
At John's Appliance and Bedding, you can finance your scratch and dent appliance purchase. We have a variety of financing terms available, so you can choose the one that fits your budget. Qualified buyers can choose traditional credit through AVB financing. For customers with no credit, we offer an Acima lease-to-own option. If you're looking for "affordable appliances near me," John's Appliance and Bedding is the place to shop. We have a wide selection of top-brand appliances at amazing prices. See us today and apply to save on bedding and appliances!
If you are ready to explore scratch and dent, open-box, or refurbished appliances come on down to one of our John’s Appliance and Bedding locations in South Florida for budget friendly appliances that are of the highest quality from the best name brands.
FAQs
We've given you a lot of information about scratch and dent, refurbished, and open-box appliances, but it's always good to know more. Here are some of the most common questions we've gotten at John's Appliance and Bedding.
Q: Do open-box appliances include a warranty?
A: Open-box appliances may include a warranty, but they don't certainly have one. Be sure to check it before your purchase and avoid it if you can't find any. Since the manufacturer's warranty may not be applied anymore, you can do nothing if the appliance malfunctions. But if the store offers an extended warranty, you can go for it.
Q: Is a refurbished appliance always second-hand?
A: A refurbished appliance is usually a second-hand appliance that has been thoroughly repaired for resale. It may look new and polished to you, but it's not a brand-new appliance.
Q: Can a scratch and dent be fixed?
A: Most scratch and dent appliances can be repaired to make them look better, but not perfect. Whether the appliance is enamel or stainless steel, it may need a little touch-up paint or nail polish to fix a scratch and get your appliance looking unmarred.
Why Trust John's Appliance & Bedding?
Our family-owned and operated store started with a pick-up truck and a dream. When John Hinton Jr. first opened his storefront in 1972, he never envisioned that over the next 50 years, he would outgrow his flagship location and need to open several other locations. However, that's just what he did.
Thanks to John and his team, John's Appliance & Bedding has been able to provide our customers with the best appliances, mattresses, and cabinet solutions in South Florida. We view our customers as an extension of our family and seek to provide the best service and expertise that we always have.
Shop Appliances at John's Appliance & Bedding
At John's Appliance & Bedding, we provide high-quality, name-brand products for the best possible price. Shop appliances online or visit one of our four South Florida showrooms and experience world-class customer service. Our friendly product experts are always happy to help you learn more about open box appliances — whether you call us, use our online chat feature, or visit us in person.
Learn More: Appliance Stores New Smyrna Beach: John's Appliance